Wedding rental questions, answered.
Everything you need to know about renting wedding technology from The Wedding Game Factory. Answered directly by the person who designs, builds, and delivers every game.
Planning Your Wedding
What can I do for wedding guests who don't dance?
Give the non-dancers something to do. At most receptions dancing is the only activity offered, so a third or more of your guests end up on their phones. The Wedding Game Factory rents full-height custom arcade cabinets and audio guestbook phones that keep those guests engaged, from the grandparents to the ring bearer. Short arcade rounds keep lines moving, and a leaderboard keeps the competition going all night. See the full lineup or build an estimate.
Can you rent arcade games for a wedding?
Yes. The Wedding Game Factory rents full-height, custom arcade cabinets built specifically for weddings. Honeymoon Hustle is a two-player game personalized with the couple's likeness, and Ring Run is a retro maze chase anyone can pick up in under a minute. Both ship flat, set up in about thirty minutes, and need no WiFi, just a standard outlet. We serve New England in person and ship nationwide. Try the estimator for a price.
What are some unique wedding reception entertainment ideas beyond a photo booth?
Two that almost no one else offers: custom arcade games and audio guestbooks. A wedding arcade cabinet gives guests an interactive activity with the couple's names and faces built into the game, and an audio guestbook phone lets guests leave a spoken message you keep forever instead of a line in a book. Both work for all ages and need no WiFi. As far as we know, we are the only company renting arcade games made specifically for weddings.
What is an audio guestbook and how does it work?
An audio guestbook is a phone your guests pick up to leave a short spoken message instead of writing in a book. Hear Hear Vintage works with any real analog phone for a warm, nostalgic sound, and Hear Hear Modern is a battery-powered handset with crisp digital recording. There is no app and no QR code: guests just lift the handset and talk. After the wedding you keep every recording.
Is there wedding entertainment the groom will actually enjoy?
Custom arcade games are the one part of wedding planning where the groom's taste tends to lead. They are a hands-on, competitive addition to the reception that gives the non-dancers something to do and puts the couple's fingerprint on the night. Read the groom's guide or see the games.
Do you work with LGBTQ+ and same-sex weddings?
Yes, and the games are built for it. Both Ring Run and Honeymoon Hustle let you choose the couple on screen: two brides, two grooms, a bride and a groom, or any pairing, with a character library spanning a range of hair, skin, and clothing options. Every cabinet is customized for the specific couple. More on our approach is on the inclusivity page.
How many arcade games do I need for my guest count?
One full-height cabinet comfortably serves a typical wedding of up to about 150 guests, since rounds are short and lines keep moving. For larger weddings, a second play area, or to avoid any wait at cocktail hour, couples add a second cabinet or pair a game with a Hear Hear audio guestbook so guests always have something to do. Tell us your guest count and venue layout and we will recommend a setup, or build an estimate.
Will arcade games look tacky or out of place at a formal wedding?
No. Our cabinets are designed to look elegant and wedding-appropriate, not neon or arcade-hall garish, with a clean finish and custom art made for your event. Formal wear plus a beautifully built arcade game is genuinely photo gold; the game becomes a talking point, not an eyesore. See the products, and if a specific venue rule is a concern, just ask us before you book.
Honeymoon Hustle or Ring Run: which arcade game should we choose?
Both are full-height, two-player custom cabinets that ship flat, set up in about thirty minutes, and need no WiFi. Pick Honeymoon Hustle if you want yourselves built into the game; pick Ring Run if you want fast, familiar competition anyone learns in under a minute.
| Honeymoon Hustle | Ring Run | |
|---|---|---|
| Style | Runner: race through the airport | Maze chase: retro Pac-Man feel |
| Personalization | Characters built from your likeness | Choose your on-screen pairing |
| Learning curve | A minute or two | Under a minute |
| Best for | Seeing yourselves in the game | Fast, familiar competition |
Hear Hear Vintage or Modern: which audio guestbook should we choose?
Both are battery powered and let guests leave a message with no app and no QR code. Pick Vintage for authentic analog warmth with a real antique phone you supply; pick Modern for an all-in-one handset with crisp digital sound and nothing to source.
| Hear Hear Vintage | Hear Hear Modern | |
|---|---|---|
| Sound | Warm analog | Crisp digital |
| The phone | Plug in any real analog phone (you supply it) | All-in-one handset, nothing to supply |
| Power | Battery | Battery, about 10 hours |
| Best for | Authentic nostalgia | Plug-and-play simplicity |
General Questions
What makes The Wedding Game Factory different from other wedding entertainment companies?
We specialize in unique, custom technology experiences that you won't find anywhere else — from personalized arcade games featuring your likeness to audio guestbook phones that capture heartfelt messages from your guests. Based in New England, we understand the local wedding market and offer competitive pricing for Connecticut, Massachusetts, Rhode Island, New Hampshire, Vermont, and Maine weddings.
Do you serve weddings outside of New England?
Yes! We ship our products nationwide to any location in the US. White glove service (our team handling delivery, setup, and pickup) is available exclusively in New England — Connecticut, Massachusetts, Rhode Island, New Hampshire, Vermont, and Maine, plus Eastern New York — with pricing based on distance from Connecticut. Outside of New England, standard shipping applies and you handle setup yourself.
How far in advance should I book?
We recommend booking at least 2-3 months in advance, especially for popular wedding dates. However, we can often accommodate last-minute requests depending on availability. For New England weddings during peak season (May-October), earlier booking is recommended.
Can I rent multiple products for my wedding?
Absolutely! Many couples rent multiple products to create a complete interactive experience. You can combine any of our arcade games with Hear Hear Vintage or Modern, or mix and match. We offer package pricing and can coordinate delivery and setup for multiple products.
Can I use your products at a non-wedding event?
Absolutely! Our products work great for corporate events, milestone birthdays, anniversaries, retirement parties, and more. The customization and outgoing messages can be tailored for any occasion.
Can I reschedule if my event date changes?
Yes! There's no cost to reschedule as long as we haven't already shipped the hardware and your new date is available.
How do I book, and what happens after I submit a request?
Submitting the booking form is a request, not a charge. We confirm availability for your date, then a deposit secures the reservation, with the balance due about two weeks before the event. Products ship to arrive a few days before the wedding, or with white glove service in New England our team delivers and sets everything up. If you just want a price first, start an instant, no-email estimate.
Pricing & Payment
How much does wedding technology rental cost?
Pricing varies by product and location. Honeymoon Hustle rental is $2,950, Ring Run is $1,950, Hear Hear Vintage starts at $150, and Hear Hear Modern starts at $250. Shipping and white glove service costs vary by location. Use our pricing estimator to get an instant quote for your specific needs.
What payment methods do you accept?
We require a 30% deposit to secure your booking, with the balance due two weeks before your event date. We accept major credit cards, bank transfers, and checks. Payment plans can be arranged for larger orders.
What is the security deposit for?
A security deposit is required to cover any potential damage or loss. The deposit amount varies by product and is fully refundable upon return of equipment in good condition. Purchased items do not require a security deposit.
What is your cancellation policy?
Deposits are 100% refundable if cancelled 30 days before the event. There is a 15% late cancellation charge for cancellations between 30 days and when the rental ships. Deliveries that cannot be delivered or are rejected will be subject to a 50% cancellation charge. We understand that wedding plans can change, so please contact us as soon as possible if you need to adjust your booking.
Do you offer discounts for New England weddings?
Yes! White glove service is available exclusively in New England. Pricing is $2,000 for Connecticut, $3,000 for Massachusetts, Rhode Island, New Hampshire, Vermont, Maine, and Eastern NY mainland, and $4,000 for Long Island, Cape Cod, Martha's Vineyard, Nantucket, and Block Island. Additionally, we offer special pricing for beta products — check our beta products page for details.
Setup & Technical
How long does setup take?
All products are designed for quick setup. Honeymoon Hustle is designed to assemble in approximately 30 minutes with simple hand tools. Hear Hear requires no assembly at all — just place it on a table and it's ready to go. With white glove service, our team handles all setup and testing, so you don't need to worry about it.
Do I need WiFi for the products to work?
No! All products work completely offline with no WiFi or internet connection needed. Everything is stored locally on the device and delivered to you after the event.
What are the power requirements?
Honeymoon Hustle requires a standard 110V electrical outlet. Both the Hear Hear Vintage and Hear Hear Modern are completely battery powered — no outlet needed. We recommend having outlets within 10 feet of where Honeymoon Hustle will be placed. If your venue has specific power limitations, let us know during booking and we can discuss solutions. Ask us about battery-powered options if your venue has no outlet nearby.
How much space do I need?
Honeymoon Hustle requires approximately 3 feet by 3 feet of floor space for the full-height arcade cabinet. Hear Hear just needs a small table or surface. All products are designed to fit in standard wedding venues. If you're concerned about space, contact us and we can discuss your specific venue layout.
Can products be used outdoors?
Our products work both indoors and outdoors, and we do allow outdoor use. That said, most products can be damaged by rain or wet ground, so we recommend using them indoors or under cover whenever possible. If you're planning an outdoor setup, just make sure the products are protected from moisture. See our Equipment Use Guidelines for the full placement rules.
What if something breaks or malfunctions during the event?
We offer free tech support and our team will do whatever we can to help troubleshoot and fix the problem remotely. If you've paid for white glove service, our team will take care of everything on-site — we even bring backup hardware so we can replace a unit if needed.
Do you provide signage or instructions for guests?
We include a simple instruction card with every rental. That said, most couples prefer to create their own custom signage that matches their wedding decor and theme.
Where should we put the arcade game at our reception?
Place a cabinet where guests naturally gather and where non-dancers drift, such as near the cocktail area, the bar, or the edge of the dance floor. It needs a flat, stable spot, a standard outlet within about ten feet, and cover from rain if you are outdoors. A full-height cabinet needs roughly a three-foot by three-foot footprint. Our Equipment Use Guidelines cover placement and power in full.
Hear Hear
How long can each guest record on Hear Hear?
Each message can be up to 5 minutes long. That's plenty of time for guests to share a heartfelt story, a piece of advice, or a funny memory.
How many messages can the phone hold?
The phone can record a total of 5 hours of messages — more than enough for every guest at your wedding to leave a long, heartfelt message.
How do I set up my outgoing message?
When you receive the phone, you'll go through a simple setup process that includes recording your outgoing message directly on the device. If you prefer, you can also send us a pre-recorded message and we'll set it up for you.
How long after the wedding will I receive my recordings?
Once you send the phone back to us, you will receive your recordings within 5 business days.
What's the battery life on the Modern Hear Hear?
The Modern Hear Hear battery lasts approximately 10 hours on a full charge — more than enough for an entire wedding day. It arrives fully charged and ready to go.
Honeymoon Hustle
How does Honeymoon Hustle customization work?
We'll work with you to create a fully personalized arcade game experience. You'll provide photos of yourselves, and we'll create custom character sprites, an intro screen featuring your likeness, and personalized game elements. The customization process typically takes 2-3 weeks, so we recommend booking early. All customization is included in the rental or purchase price.
Can I purchase a game instead of renting?
Yes. We sell to wedding vendors (DJs, planners, photographers) who want to offer arcade games as a recurring revenue stream. The vendor program is kept simple and personal for now, so the best step is to reach out. Vendor inquiries →
Shipping & White Glove Service
How is shipping calculated?
Shipping is calculated per product and includes both delivery to your venue and return shipping. Base shipping is $400 per product. Medium distances add $50 per item, and long distances add $100 per item. New England locations typically fall into the base or medium distance categories, keeping costs lower. Shipping is calculated separately.
What is white glove service?
White glove service means our team handles everything: delivery, complete setup and testing, return pickup, and handling. We'll set up the day before or morning of your event and tear down the day after. Available in three tiers: Connecticut ($2,000), Massachusetts / Rhode Island / New Hampshire / Vermont / Maine / Eastern NY mainland ($3,000), and Long Island / Cape Cod / Martha's Vineyard / Nantucket / Block Island ($4,000). This is a flat rate per event, not per device — booking multiple products doesn't multiply the white glove fee.
When will products arrive at my venue?
For standard shipping, products are shipped one week before your event date and arrive 2-3 days before your event, giving you time for setup. With white glove service, our team delivers and sets up the day before or morning of your event. Return shipping is scheduled within 5 days after your event date.
Do you deliver to wedding venues in New England?
Absolutely! We're New England-focused and regularly serve venues throughout Connecticut, Massachusetts, Rhode Island, New Hampshire, Vermont, and Maine. We're familiar with many local venues and can coordinate directly with your venue coordinator. White glove service is especially convenient for New England weddings with our competitive local pricing.
How do I return the rental after my event?
Simply pack the hardware back in the original packaging and attach the prepaid return label included in your box. Please return within 5 days of the end of your event.
Still Have Questions?
We're here to help! Get in touch with our team.